Boutique by choice. Brokerage-grade by license.

Most property management firms hire generalists. I'm a licensed Real Estate Broker (RECO #5029880) at Zolo Realty. That means deeper market knowledge, real fiduciary duty, and the same compliance framework your sale or refinance will need later.

• Licensed broker under Ontario's Trust in Real Estate Services Act (TRESA).
• Continuing education and registration overseen by RECO.
• Same broker who can list your property when you're ready to sell.

I deliberately keep my managed portfolio small — around ten doors at any given time. Why? Because that's the number where every owner still gets a personal response, every tenant issue gets attention the same day, and every property gets walked.

• You always reach me directly — not a queue.
• Every property gets eyes-on inspections, not drive-by photos.
• Selective onboarding. If we're not a fit, I'll say so.

All trust funds flow through Zolo Realty's brokerage trust account, audited and insured under Ontario brokerage regulations. You get the protection of a regulated brokerage, not a sole operator with a spreadsheet.

• Brokerage trust account with RECO oversight.
• Errors & Omissions and brokerage insurance in place.
• Documentation that holds up at the LTB and at tax time.

No franchise. No out-of-town file transfers. I serve Ottawa neighbourhoods I know personally — from Greely and Manotick to Westboro and the Glebe — so I can walk a property, meet a tenant, or coordinate a trade the same day.

• Same-region trades and contractors on call.
• Knowledge of building stock, rental comps, and bylaws block by block.
• No virtual-only management. Properties are seen.

Monthly statements you can actually read. Year-end summaries you can hand directly to your accountant. No jargon, no fine print, no "miscellaneous" line items.

• Monthly income & expense statement per property.
• Itemized maintenance with receipts.
• Annual T776-ready package for your accountant.